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Warranty & Terms

Ireland Generator & Spare Parts Ltd Warranty & Terms

All generating sets are warranted against defects in material and workmanship for the following time periods - note that warranty coverage only applies to the first end user of the generating sets:

Terms

  • Continuous Power -  Warranty will commence 12 months from date in service (unlimited hours) or

18 months from dispatch, whichever is sooner

  • Standby Power – Warranty coverage is for 24 months with 500 hours per year limitation. If the
    generator crosses 500 hours in the first year, the warranty defaults to continuous power cover. If a generator crosses over 1000 hours in the second year, then warranty expires at 1000 hours

The Company's responsibilities

If a defect in material or workmanship arises during the warranty period the company will: 

  • Replace or at the company's discretion repair the defective parts
  • Provide for reasonable and customary labour costs incurred while affecting repairs to engine
    defects in accordance with the policies and repair times laid down by the engine manufacturer
  • Provide for the cost of service supplies such as coolant oil and filters which are made unserviceablmby the defect

The Users' responsibilities

The user is responsible for:

  • Installing and operating the generating set in accordance with the manufacturer’s instructions 
  • Returning the warranty registration form within 10 days from the date of start up or one month from the date of sale, whichever is earlier

Ensuring initial start up is performed by an authorised representative of the company or its distributors or agents. In exceptional circumstances, said start up will be waived but only if a Pre -Delivery Inspection has been completed. In such circumstances, warranty will be adjudged to have commenced one month and terminated thirteen months after the date of shipment by the company

Accepting the company's sole judgment as to whether the faulty part is defective in material or workmanship

Labour costs, except as stated under "The Company's Responsibilities", including costs incurred inremoving and replacing the engine. However, consideration will be given in certain circumstances

The costs and risks for transportation/shipping and other charges associated with the replacement of the repair parts

Any costs in excess of the purchase price of the product

Other miscellaneous costs including but not limited to travel, mileage, lodging, taxes, telephone calls, overtime etc., except as stated under "The company’s  Responsibilities". Completing payment for the purchase of equipment, parts or services relating to the equipment under warranty

Limitations

This warranty does not cover:

In the event that any part we sell to you is defective, our liability to you for such defective part will be limited to the replacement of the defective part or a refund of the purchase price. In no circumstances will we be liable to you for any consequential or indirect loss or any loss of profit or loss of business which result from any part being defective.

The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, not withstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the buyer until the seller has received in cash or cleared funds payment in full for all goods delivered to the buyer under this and all other contracts between the seller and the buyer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the seller and the buyer under which the goods were delivered.

  • Defects due to the users improper installation, maintenance or use
  • Alterations or repairs not authorized by the company in writing
  • Any operation in excess of the company's rating or outside the stated site conditions
  • Normal wear and tear

This warranty is expressly in lieu of all other warranties, express or implied, including, but not limited to, any warranty of merchantability or fitness for a particular purpose. All warranties which exceed the aforementioned obligations are hereby disclaimed by the company and excluded from this warranty. The company shall, under no circumstances, be held liable for any special direct, indirect, incidental or consequential damages. All claims made under this warranty should be made by contacting IGSPL who will outline the administration and scope.